News Archive

AutoProtect scoops double award at Car Dealer Awards 2013

Posted by Vince on Thursday the 13th of June, 2013

AutoProtect has been presented with the Car Dealer Power Awards accolade for Best GAP Product for the second year in a row, and received added recognition with a Highly Recommended for Warranty Products. Car Dealer readers voted for the awards, which were presented to the business at Portsmouth’s Spinnaker Tower on Wednesday 12th June. The awards recognise best in class performance across the automotive retail supply chain, as nominated by dealers throughout the UK. With up to 200 ...

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Turning the MOT into a Retention Opportunity

Posted by Natalie on Tuesday the 14th of May, 2013

From March 20th, a series of new MOT requirements was introduced. The new, more stringent test, has increased the number of checks made. Inevitably this does increase the likelihood of a failure. It is a change that has implications for both independent and franchised dealers, especially since consumers are now keeping their cars for longer. AutoProtect’s updated MOT insurance and guarantee options have been developed to create a new opportunity to help customers who may be concerned about ...

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The growing importance of a good warranty on reputation

Posted by Natalie on Wednesday the 8th of May, 2013

The value of a good quality warranty has increased as the Citizens Advice Bureau highlight that they receive more complaints about used car retailers than any other type of seller. A warranty cannot overcome a poor vehicle or poor service, but the right product, correctly explained provides important reassurance for buyers. “Integrity is a vital part of the extended warranty. Customers need to know in plain English what is covered and for how long. It is vital to tailor a suitable product ...

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Getting it right with GAP and RTI

Posted by Natalie on Wednesday the 1st of May, 2013

Dealers across the country have increasingly switched onto the value of successfully promoting GAP insurance products. However, in offering GAP cover, it is imperative that the dealer does so accurately.  The Financial Ombudsman Service and FSA have both published guidance on GAP sales. The emphasis is very much upon ensuring products offered are not mis-sold and that the customer is treated fairly. The risks of mis-selling are very real if sales people: • Do not fully understand the ...

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Top Car Conferences 2013

Posted by Vince on Friday the 22nd of February, 2013

If you’re simply crazy about cars, or an auto professional, you’ll want to keep up to date in all the latest industry happenings, and there’s no better way than attending one of the many car conferences that happen across the globe.   Geneva International Motorshow, Switzerland, 7-17th March One of the biggest professional automotive shows, it displays new car prototypes, and invites industry experts to give talks on important industry goings on. There are also over 250 exhibitors, ...

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Nick Wake - The Warranty Market 2013

Posted by Vince on Thursday the 31st of January, 2013

  1. How have sales of used car warranties performed over the past year? Do you see them rising this year and if so why? AutoProtect warranty sales have grown significantly over the last 12 months. In total, an incremental 46,000 policies were added. In a largely static used car market, this tremendous success can be attributed to a recognition by dealers of AutoProtect’s capacity to get what might be referred to as the ‘fundamentals’ right. An overt obsession with cost is not ...

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Warranties - High Integrity Enhances CRM

Posted by Vince on Tuesday the 16th of October, 2012

  Motor Trader - October 2012    Warranties – High Integrity Enhances CRM   Selling a used car warranty can help long-term retention, increasing aftersales activity, not just through warranty work, but also by creating a platform for a deeper dealer/customer relationship. This is the conclusion of leading warranty specialist AutoProtect.   “Classically, we see work bays dominated by new to three year old cars in the franchised arena. Much of this is linked to both a classic ...

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Introducing flexible service plan payment program

Posted by Vince on Thursday the 23rd of August, 2012

AutoProtect introduces flexible service and payment plans to enhance customer retention AutoProtect has diversified its service plan offering to provide additional services and affordable payment options to ensure on-going customer satisfaction. Mike Macaulay, Corporate Development Manager  said that its product offering had evolved to reflect key changes in the market and to maximise the opportunity for dealers. “We’re still suffering an uncertain economy and the automotive ...

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GAP Award Winner - 2012

Posted by Vince on Friday the 3rd of August, 2012

  The Car Dealer Power Awards 2012 saw AutoProtect recognised as the winner of the award for the supply of Gap insurance. The award voted for by Car Dealer readers recognised AutoProtect’s innovative and ethical approach in developing an all-new Gap insurance policy that ensures dealers are able to comply with ABI Best Practice and protect Gap as a key profit centre all at the same time, and easily too. The ceremony, which took place on July 18th, saw AutoProtect’s Michael McVeigh picking ...

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Ceramic Coat Update - Alex Youngs

Posted by Vince on Monday the 30th of July, 2012

  The expanding group of providers in the market place has helped to build dealer confidence in paint protection products. Greater competition has led to the development of superior products. Specifically those not requiring the application of conservers to maintain customer guarantees and which really work and will not be removed, within months, by strong chemicals used in car washes. Having demonstrated the effectiveness and longevity of these products the sales staff confidence in ...

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